REGISTER
Join the regions premier CX learning program to develop new ways of thinking, skills and techniques and earn a coveted CX certificate.
Offered in conjunction with leading Universities in the UAE, acCXelerate is a free 4-week learning journey, that provides students with key practical knowledge about customer experience.
With the externship to internship path you have the possibility of turning your learning experience into work experience and ultimately land a full-time job as a customer experience consultant.
Read below to find out more about the exciting opportunities offered by the acCXelerate program by ModusCX.
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Next program
The next program is scheduled to start in April 2023
Limited spaces available - Apply now!
EXTERNSHIP
Start April 2023
Duration 4 weeks
Cost. Free of charge
Content Learning experience
Certificate
Graduates will receive a personalised digital certificate and a custom ai authenticated badge for easy sharing across social media
Phase 2
INTERNSHIP
Start May 2023
Top performing graduates will have the opportunity to enter phase two of the acCXelerate program: a paid internship to gain first hand experience on real projects.
Duration 12 weeks
Content. Work experience
EXTERNSHIP
A free 4-week program exclusively offered in conjunction with the UAE's leading universities.
Our acCXelerate externship prepares participants for life as a CX consultant, providing the relevant knowledge to hit the ground running and support on CX projects immediately.
EXPLORATIVE PROJECT
Knowledge Application
Utilizing the UDI framework to conduct mini activities to Understand an organization, Design painpoint solutions and create an executional strategy to Implement.
CERTIFICATION
ModusCX Academy Certification
Following successful completion of the both the course modules and the explorative project, participants will receive a acCXelerate course certificate attested by ModusCX.
TRAINING PROGRAM
CX Academy acCXelerate Course
A free of charge, specialized and tailored, introductory CX training program from the ModusCX CX Academy.
Five learning and development modules curated to deliver the quintessential Customer Experience Consultant knowledge.
MENTORSHIP & GUIDANCE
Industry Experts and Experienced Professionals
1:1 mentorship from a member of the ModusCX Senior Leadership team.
Regular touchpoint throughout the externship to support and guide with project and certification completion.
Training Content
The program combines theoretical knowledge with practical application and case studies.
inTERNSHIP
A paid 12-week program offered to the top performers from the externship program.
Our acCXelerate internship program builds on the knowledge and skills gained in the externship, providing opportunities to apply them on real client deliverables, get involved in ongoing CX projects from day one and take your first steps in management consulting.
CLIENT PROJECTS
Direct involvement in client projects
How best to learn and practice the theory of CX than on the job itself?
There will be opportunities to work on real client deliverables. We believe that customer- centricity is industry agnostic and have worked across a multitude of industries with the most reputable organizations.
CAREER OPPORTUNITIES
Opportunity for further progression within ModusCX.
Our interns gain new skills and progress hugely on a personal and professional level. We present an amazing chance to decide if a career in Customer Experience is the right path for you to follow.
Given the company's desire to scale and grow, all the team has the chance to rapidly advance their career and progress exponentially.
CX RESOURCE REPOSITORY
Provision of additional learning material and resources
We support and encourage learning through both work based training and support, but also through the use of our extensive catalogue of learning material and resources.
We are here to support you on your journey of exploration and discovery.
PROFFESIONAL DEVELOPMENT
Vast scope for personal and professional growth
We want to help shape future Customer Experience consultants, crafting consultants that can take responsibility for key deliverables, people, projects, operations and ultimately successful client outcomes.
Extern to Intern
The acCXelerate program consists of two phases that build upon each other. The externship aims to build general knowledge about CX and applying it.
Top performers are then invited to the paid internship where they can get immersed into real projects and client deliverables, gaining exposure to the world of cx consulting.
Successful interns have the opportunity to join the team as full-time emplyees.
Externship
Internship
Employment
Professional Development
Our three prong approach to professional development helps support individuals in creating substantial value for our team, our clients and importantly themselves.
We guide, monitor and coach interns across a wide range of key fundamental developmental areas.