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WE ARE A BOUTIQUE MANAGEMENT CONSULTANCY
SPECIALIZED IN
CUSTOMER EXPERIENCE


WE HELP YOU TRANSFORM BY

WE ARE PASSIONATE ABOUT UNDERSTANDING, PREDICTING AND INFLUENCING BEHAVIOUR

PEOPLE MAY ACT IRRATIONALLY

BUT THEY ARE PREDICTABLE IN THEIR IRRATIONALITY

WHICH ALLOWS US TO NUDGE THEIR BEHAVIOUR

AT MODUSCX WE AUDIT THE CUSTOMER EXPERIENCE TO UNCOVER THE TRUTH

AND WE LOOK BEYOND THE SURFACE TO UNDERSTAND THE CUSES HIDDEN IN

  • PROCESSES

  • PEOPLE

  • TECHNOLOGY

DERIVE
ACTIONABE
INSIGHTS

AND CRAFT PRACTICAL SOLUTIONS

THAT DRIVE REAL MEASURABLE RESULTS

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WHO

WE ARE

We are a boutique consultancy founded with the goal to do what we love, with the people we enjoy, making an impact on the world and growing as a team.

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We are united by a passion for customer experience and behavioural economics as well as a never-ending drive to improve the experiences around us.

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Our sister company Forsite Creative is a very successful international concept, design and experience firm focused on hospitality and F&B consultancy. 

Learn more at forsitecreative.com

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We are proud to be home to a diverse and multi-cultural team, from Germany, Belgium, UK, Italy, Canada, Dominican Republic, Philipines, Syria, Saudia Arabia and many more.

ABOUT US
CLIENTS

OUR 

CLIENTS

We are a young company but a very experienced team. We've had the privilege to work with many clients across countless successful projects. 
 

From Real Estate, Banking and Telecom, over Hospitality and Leisure to Education and Retail our team is experienced across industries.

 

Contact us and we will be happy to discuss some of our past work with you!

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Our team has lead projects for these clients:

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OUR

TEAM

An inquisitive nature paired with a rebellious streak to do things differently - those are the ingredients that make up our team.

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... on the dark side​

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TEAM
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FUN

FACTS

2500+

JOURNEY STEPS

1000+

PAGES OF POLICIES

250+

PROCESS 
MAPS

500+

MYSERTY AUDITS

FUN FACTS
LOCATION

GET IN

TOUCH

Thanks for submitting!

We can't wait to hear from you

Nasab

Wadi Al-Safa 3, KOA Canvas

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Dubai - UAE

CONTACT
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